Welcome to H2TEE,

We appreciate your willingness to reach out to us with any questions or concerns you may have about our products or your orders.

We always try to satisfy you whenever you order at our store. Suppose you need to adjust the design compared to the original model you see. Don’t worry, we will help you with this.

There are two valid cases for design adjustments:

• You have not placed an order yet, you need to adjust the design before ordering.
• You placed an order, and need to adjust the design. In this case, you need to pay attention, to the adjustment time once an order is placed is within 4 hours, you need to send us a request so that our design department can adjust it. See more about Order Cancellation or Modified Policy

Support time: Mon-Sat, 9 AM-5 PM UTC-8. You can still email us outside of business hours and we will respond within 24 hours.

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Name *

First

Last

Email *

Full order number here (if any)

To quickly find and adjust the design. Please tell us your exact order number. For example, its format is H2T234567. You can get the order number on the successful order confirmation email.

Detailed description of design adjustment requirements *

File Upload (if any)

Click or drag a file to this area to upload.

Submit

We look forward to assisting you and appreciate your support.